Privacy Policy

Effective Date: August 25, 2026

INDEX MARKETING LLC (“INDEX Marketing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our websites, forms, advertisements, communications, and marketing services.

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

  • Name

  • Business name

  • Email address

  • Phone number

  • Website address

  • Business location or service area

  • Information about your business, products, or services

  • Marketing and advertising information

  • Project values, business goals, and customer acquisition information

  • Information submitted through forms, surveys, booking pages, or communications with us

We may also automatically collect certain technical and usage information when you visit our website or interact with our digital services, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Referring website

  • Approximate location information

  • Website activity

  • Cookies and similar technologies

  • Advertising and analytics information

2. How We Collect Information

We may collect information:

  • Directly from you when you complete a form, contact us, schedule an appointment, become a client, or otherwise communicate with us

  • Automatically through our website, cookies, analytics tools, advertising technologies, and similar technologies

  • Through advertising platforms, lead forms, CRM platforms, and other services used in connection with our business

  • From our clients when we process information on their behalf while providing marketing services

3. How We Use Information

We may use information we collect to:

  • Respond to inquiries

  • Communicate with prospective and existing clients

  • Provide, operate, and improve our marketing services

  • Create, manage, and optimize advertising campaigns

  • Build and operate lead-generation systems

  • Manage customer relationship management systems

  • Automate appropriate lead and customer follow-up

  • Schedule appointments

  • Provide customer support

  • Analyze website, advertising, and campaign performance

  • Maintain business records

  • Improve our website, services, and business operations

  • Detect or prevent fraud, misuse, security incidents, or other harmful activity

  • Comply with applicable laws, regulations, and legal obligations

4. How We May Disclose Information

We may disclose information to third parties when reasonably necessary to operate our business or provide our services.

These parties may include:

  • Website and hosting providers

  • Customer relationship management platforms

  • Advertising platforms

  • Analytics providers

  • Email and communications providers

  • Automation providers

  • Payment processors

  • Scheduling platforms

  • Professional advisers

  • Other technology and service providers that support our operations

Examples of services we may use include GoHighLevel, Meta, Google, and other advertising, communications, analytics, or business technology providers.

These providers may process information according to their own terms and privacy practices or on our behalf.

We may also disclose information where required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, users, clients, or business.

We do not sell personal information for money.

5. Advertising, Analytics, Cookies, and Tracking Technologies

We may use cookies, pixels, analytics tools, advertising technologies, conversion tracking tools, and similar technologies.

These technologies may be used to:

  • Understand website activity

  • Remember user preferences

  • Measure advertising performance

  • Measure conversions

  • Improve our website and services

  • Understand how users interact with our marketing

  • Support advertising and remarketing activities

Third-party analytics and advertising providers may collect information about your interactions with our website or advertisements in accordance with their own privacy practices.

You may be able to control or disable certain cookies through your browser or device settings. Some website functionality may not operate properly if certain cookies are disabled.

6. California Do Not Track Disclosure

Some web browsers provide a “Do Not Track” or similar privacy signal.

At this time, our website does not independently respond to traditional browser Do Not Track signals.

Third-party advertising, analytics, or technology providers may collect information regarding your activity over time and across different websites or online services, depending on the technologies used on our website and the settings or privacy controls offered by those providers.

Where applicable law requires us to recognize legally binding opt-out preference signals or other privacy mechanisms, we will handle those signals as required by applicable law.

7. Email and Text Communications

If you provide your email address or phone number, we may use that information to communicate with you regarding:

  • Your inquiry

  • Your account

  • Services you requested

  • Appointments

  • Client onboarding

  • Customer support

  • Other business-related communications

Where required by law, we will obtain appropriate consent before sending marketing or promotional text messages.

Message and data rates may apply to text messages.

Where applicable, you may opt out of text messages by replying STOP.

You may unsubscribe from promotional emails using an unsubscribe mechanism included in those communications where applicable.

8. Information We Process for Clients

INDEX Marketing may process information on behalf of clients as part of providing advertising, lead generation, CRM, automation, communications, and follow-up services.

For example, a client may provide us with access to customer or lead information, or leads may enter systems that we manage on the client's behalf.

In these situations, the client may determine the purposes for which the information is collected and used, while INDEX Marketing may process the information to provide contracted services.

Questions or privacy requests concerning information collected directly by one of our clients may need to be directed to that client.

9. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide our services

  • Maintain business and transaction records

  • Fulfill the purposes described in this Privacy Policy

  • Resolve disputes

  • Enforce agreements

  • Protect our business

  • Comply with applicable legal and regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have rights concerning your personal information.

These rights may include the ability to:

  • Request access to certain personal information

  • Request information about how your information is used or disclosed

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of certain marketing communications

  • Exercise additional privacy rights available under applicable law

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before completing certain privacy requests.

We will not unlawfully discriminate against an individual for exercising applicable privacy rights.

12. California Privacy Rights

California residents may have additional privacy rights under applicable California law.

Depending on whether a particular law applies to INDEX Marketing and the circumstances of the request, these rights may include rights relating to access, correction, deletion, disclosure, or certain uses or disclosures of personal information.

Requests may be submitted by contacting:

[email protected]

Certain California privacy laws, including the California Consumer Privacy Act, apply only when specific legal thresholds or other requirements are met. This section does not represent that INDEX Marketing is necessarily subject to every provision of those laws.

13. Children's Privacy

Our services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that we have collected such information, we will take reasonable steps to delete it where appropriate.

14. Third-Party Websites and Services

Our websites, advertisements, or communications may contain links to third-party websites or services.

INDEX Marketing is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage users to review the privacy policies of third-party services they use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Our technologies

  • Our business practices

  • Applicable laws or regulations

When we make changes, we may update the Effective Date shown at the top of this Privacy Policy.

We encourage users to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

INDEX MARKETING LLC

Email: [email protected]